Frequently Asked Questions (FAQs)

The FAQs below are some of the common concerns of our customers before making a purchase
Pre-Sales
Why do prices fluctuate from time to time?
We constantly keep our prices updated to be relevant with the changing market conditions. Price differs when there is a promotion.
Can I request for a specific origin source of product(s)?
Since we constantly source our products from different countries around the world, we are not able to accept any request to ship a specific country's version of the product(s) you ordered.
Do I have to pay for any additional tax and duties?
No. All relevent tax and duties are already included in the final purchase price, and you do not have to make any additional payment to receive your item. However, you do have to pay for the shipping fees if your order falls below $800.
Can I use more than one coupon code for an order?
No, you can only use one coupon code per order. We do not allow any stacking of coupon codes.
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