Return Policy

 

Should there be any issue with the products, kindly return it back to us.

To be eligible for a return, the item must be in the same condition that you received, unworn or unused with tags, and in its original packaging. You’ll also need a receipt or proof of purchase.

To start with a return, you can contact us at sales@xtechzplus.com. 

If your return is accepted, we’ll send you a return shipping label, as well as the instructions on how and where to send your package. Items sent back to us without requesting a return will not be accepted.

You can always contact us for any return enquiry at sales@xtechzplus.com.

 

Damages and Issues

Please inspect your order upon receiving it and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like intangible goods (such as digital code), and accessories (such as mobile, tablets, gaming, and drones). Please get in touch with us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.